Once you’ve completed your purchase at Supermarket23, your order goes through several stages before being delivered to the recipient. Below, we explain each step of the process and the emails you will receive to keep you informed about your order status.
1. Payment Confirmation and Order Processing
After making your payment, you will receive an email titled "Payment Confirmation", which will include a summary of your invoice.
At this stage, your order is undergoing verification and approval within our system.
2. Order Approved
A few hours later, once your order has been approved, you will receive a second email titled "Order Approved". This means your purchase has been accepted and the delivery logistics have begun so that your order can reach the recipient.
3. Shipping Confirmation
Next, you will receive a shipping confirmation email specifying the estimated delivery date of your order.
4. Delivery Confirmation
Once the order has been delivered, you will receive an email titled "Delivery Confirmation", confirming that your order has reached its destination.
Conclusion
After completing your payment at Supermarket23, you will receive updates at every stage of the process, from purchase confirmation to final delivery. If at any time you need more information about the status of your order, you can check the "My Orders" section in your account.