Completing your purchase payment from a mobile device is a quick and secure process. Below, we explain step by step how to complete it.
Step 1: Log in, Add Products, and Proceed to Payment
- Fill your cart with the products you wish to purchase.
- Tap the yellow button labeled "Pay".
- You will see the recipient’s information. Carefully review all details to ensure they are correct. If everything is in order, press the yellow button "Accept/Pay".
- On the next screen, select the red button labeled "Pay on the bank's page".
You will be redirected to our store’s payment gateway to continue the transaction.
Step 2: Enter Your Card Details
On the bank’s portal, complete the following fields:
- Card Number
- Expiration Date
- CVV (Security Code)
If required, also enter:
- Billing Address
- ZIP Code
- Cardholder Name
Verify that all details are correct and select "Pay" to proceed.
Step 3: Security Confirmation
- Depending on your bank, you may need to complete an additional security step to validate your purchase. The most common options include:
- A temporary code sent via SMS or email, which you must enter on the payment portal.
- A notification in your bank’s app, allowing you to authorize the transaction with a single tap.
- A biometric authentication request, such as fingerprint or facial recognition within your banking app.
Step 4: Authorize the Transaction
Once the payment is authorized:
- You will see the message "Transaction Authorized" on your mobile screen.
- Tap "Continue" to return automatically to our platform.
On our website, a confirmation message will appear, indicating that your purchase has been successfully completed.
If you need to authorize the transaction from your bank's app:
- Minimize your browser and open your bank's app.
- Navigate to the authorizations or pending transactions section.
- Review the transaction details and tap "Authorize".
- Return to your browser to confirm that the payment was successfully processed.