At Supermarket23, transparency and customer satisfaction are top priorities in every delivery. Therefore, in Havana, distributors follow a specific procedure: breaking the bags to verify that they contain the correct products without violating the original seal.
Opening the bags is a key step in verifying the delivered products. This allows for:
Detecting potential missing items: By opening the bag in front of the recipient, the distributor can verify that all items listed on the order are present.
Avoiding late incident reports: If any product is missing, the distributor can report it immediately, allowing for quicker resolution of the issue.
Ensuring the recipient's satisfaction: At the time of delivery, the recipient has the opportunity to check each item and confirm that the order is correct before signing for receipt.